Privacy Policy

(Nederlandse versie downloadbaar onderaan deze pagina)

Privacy Statement

Your personal data will be processed by Juwelou – Vaarlaars 57a – 9080 Lochristi – info@juwelou.com – for customer management based on the contractual relationship resulting from your order/purchase and for direct marketing (/to offer you new products or services) based on our legitimate interest to undertake. If you do not want us to process your data for the purposes of direct marketing, simply let us know at info@juwelou.com. Via that address you can also always ask us what data we process about you and correct it or have it erased, or ask us to transfer it. If you do not agree with the way in which we process your data, please contact the Commission for the Protection of Privacy (rue de la Press 35, 1000 Brussels).

Privacy policy

Juwelou processes personal data in accordance with this privacy statement. For further information, questions or comments about our privacy policy, please contact us by mail info@juwelou.com.

Processing purposes

Juwelou collects and processes customers’ personal data for customer and order management purposes (e.g. customer administration, follow-up of orders/deliveries, invoicing, solvency monitoring, profiling and sending marketing and personalized advertising).

Transfer to third parties

If this is necessary in order to fulfill the intended purposes, the customer’s personal data will be shared with other companies (of the Juwelou Group) within the European Economic Area that are directly or indirectly related to Juwelou or with any other partner of Juwelou.
Juwelou guarantees that these recipients will take the necessary technical and organizational measures to protect personal data.

Storage period

Personal data processed for customer management purposes will be retained for the period necessary to comply with legal requirements (e.g. in the field of accounting).

Right of acces, correction, deletion, limitation, objection and portability of personal data

The customer is at all times entitled to inspect his personal data and may correct them (or have them corrected) if they are incorrect or incomplete, have them removed, have their processing restricted and object to the processing of personal data concerning him, including profiling on the basis of these provisions.
In addition, the customer has the right to obtain a copy (in a structured, common and machine-readable form) of his personal data and to have the personal data forwarded to another company.
In order to exercise the aforementioned rights, the customer is asked to:

  • himself/herself modify the settings of his/her customer account; and/or
  • send an email to the following email address: info@juwelou.com;
Direct marketing

The customer has the right to object, free of charge, to any processing of his personal data for the purposes of direct marketing.

Complaint

The Client has the right to lodge a complaint with the Commission for the Protection of Privacy (rue de la Protection de la Vie Privée 35, 1000 Brussels – commission@privacycommission.be).

The use of “cookies”

You can find the use of “cookies” on this page: Cookiebeleid. This is a Dutch version, if you want would like to have the English version, please contact us by mail info@juwelou.com